How can I view my order status? 

Please sign up for tracking. If you need further assistance, please contact us and reference your order number.

What shipping methods do you offer? What are Pocket Me's general shipping policies?

By default we ship UPS Ground.  You can choose other shipping and delivery options if you want.  
Cost of shipping is included in UPS Ground pricing only, with the exception of Alaska and Hawaii, TBD at time order is placed.
Please see the “Shipping” tab on each catalogue item.

Do you accept third party/private freight requests?


What is your return policy?

Please click on “Returns Policy” link found at bottom of any of our web pages.

When can I expect my refund?

Usually within 30 days.

How do I subscribe to Pocket Me’s mailing list?

Please click on “Contact Us” link found at bottom of any of our web pages.

How does Pocket Me maintain security on the website?

Your connection to our site is secured through the following certificate: GlobalSign Atlas R3 DV TLS CA 2020

Do you have a minimum order requirement?

Yes. The minimum order is 48 units per style.

What payment methods are accepted?

- Major credit cards
- Terms are possible in a case-by-case basis. Please email us via Contact Us page.

Are the colors of the apparel appearing on my monitor accurate?

No, because each monitor has its own unique settings. But the colors do give you an idea of what the color appears to be like.

Does Pocket Me sell retail?

No. We sell wholesale only.

Can I Fax My Order?

No. Orders are accepted only via our online ordering system.

Is inventory held for me as soon as I place an order in my cart?

Yes, only for our in-stock blanks.
For all other items, Inventory is not allocated to your order until your order is submitted and approved.
At order approval, we will re-check inventory to confirm that the quantities you requested are still available.
Should the inventory have changed or the quantity you originally requested no longer be available, you will be asked to re-enter a new quantity or to select a substitute item.

Do we ship outside the US?

Currently we only ship within the United States.

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