Returns Policy

Returns Policy

Returns

To return a product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at Contact@PocketMeShirts.com  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Blank shirts may be returned and decorated items that have clear damage. All returns must be in their original packaging. Items to be returned must be in new condition as they were shipped to customer. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: Decorated items cannot be returned. No returns will be accepted after 30 days of receipt of purchase. All returns must be in their original packaging. Items to be returned must be in new condition as they were shipped to customer. If there is any noticeable wear, the item(s) simply cannot be returned.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

 

Send Return packages to:
Greitzer Brokers c/o Pocket Me Shirts
RETURNS
2290 Enrico Fermi Drive, Suite 19
San Diego, CA 92154

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